2. What are the delivery times?
Delivery times vary depending on your location and the shipping method you choose. Typically, standard delivery takes between 7 and 14 business days . You will receive a confirmation email with a tracking number once your order has been shipped.
3. What are the delivery costs?
Delivery to France is completely free. For countries in the European Union, delivery costs start at €6.99 .
4. Can I change or cancel my order after I have placed it?
If your order has not yet been shipped, it is possible to modify or cancel it by contacting us promptly at korabag.team@gmail.com.
5. What payment methods do you accept?
We accept payments by credit card (Visa, Mastercard, American Express) .
6. Do you offer returns and refunds?
Yes! You have 14 days after receiving your order to request a return or exchange if the product does not suit you. See our refund policy for more details.
7. How can I track my order?
As soon as your order is shipped, you will receive an email with a tracking number allowing you to follow its progress in real time.
8. Do you offer any promotions or discounts?
Yes! We regularly offer promotions and special offers. Subscribe to our newsletter or follow us on instagram (@kora.bag) to not miss anything.
9. How to contact you?
You can contact us via our contact form on the website, by email at korabag.team@gmail.com , or via our social networks. We strive to respond as soon as possible.
10. Where can I find your customer reviews?
You can read our customers' reviews directly on the product pages or on our social networks. We are proud of our customers' satisfaction and we thank them for their valuable feedback.